Business VOIP
We bring enterprise Managed Services to non-enterprise customers
NetworkShape is a Grandstream pioneer.
In the early 2000’s as VOIP started to see good progress we started working with their suite of products and became a partner in 2010.
We are the best Grandstream integrations team in Vancouver, Vancouver Island, BC Interior and beyond to provide and program any Voice over IP solution clients need. Other service providers also come to us for assistance or full scale configurations.
Choosing between on-premise, hosted, or hybrid VoIP can seem daunting, but understanding their unique benefits will help you make the right choice.
As a Grandstream Partner of more than 15 years we cover all scenarios, choosing what fits you best:
- On-Prem PBX
- On-Prem PBX with Cloud Add-on
- Full Cloud PBX
On-Premise vs Cloud PBX
Which is better, and when?
- Why On-Premise PBX?
- Best option for businesses with work from office scenarios
- Deskphones are needed for every user (in-office)
- Can easily link multiple office locations
- Total cost of ownership is half of Cloud PBX Solutions
- Easy to manage
- License-free VOIP solution
- Local Survivability
- Best Analog or IP based Public Announcement Integration
- Why On-Premise PBX with Cloud Management?
- This is great for businesses with some local and some remote workers, where On-Premise PBX is still important
- Use Deskphones -OR- Software App on mobile or computers, anywhere
- All endpoints can be centrally managed from Cloud, regardless of location
- Requires an inexpensive Cloud license
- Total cost of ownership is usually 25% less than Cloud PBX Solutions
- Local Survivability
- Analog or IP based Public Announcement Integration
- Why full Cloud PBX?
- Best option for businesses where employees are scattered geographically instead of concentrated in an office, or many of them work from home
- Use Deskphones -OR- Software App on mobile or computers, anywhere
- All endpoints can be centrally managed from Cloud, regardless of location
- Requires a Cloud PBX license
- Total cost of ownership is higher but justified if the needs are met
- Local Survivability available only through cellphone apps, as Internal calling is down in case Power or Internet are down
- Public Announcement integration is possible, with some constraints
Why Grandstream?
A powerful yet easy to manage voice, data and mobility communications platform has never been more achievable than when anchored with Grandstream series of UCM PBXs.
They offer a very extensive set of unified communications features in easy to manage on premise solutions with no licensing fees, and lowest in-industry fees for Hybrid or full Cloud installations.
The UCMs range from small and medium business deployments to small and medium enterprise solutions with thousands of employees.
Grandstream is an American company with 8 regional offices in different countries throughout the world and worldwide distribution.
The Grandstream Academy provides online training and certification to partners and end-users alike.
And what sets us apart?
With the digitization of voice, all related services aggressively moved away from the analogue world and a revolution began. As digital voice equipment share the same network with computers and is connected to internet, telecommunications companies found themselves in between two very different worlds:
- Classic Telecom, and
- Information Technology
Most analogue telecom engineers didn’t have any experience with networking, IP and IP routing.
NetworkShape has a team of networking engineers with a passion for VOIP so this technological change simply fit us like a glove.
No matter how complex, we will deliver your phone system fully integrated and in perfect harmony with your computer network.
Twenty years of experience working with Business VOIP will guarantee client is satisfied with our A to Z solutions.
Business VOIP / SLA
Transform your communication experience with Network Shape VOIP SLA, the reliable solution backed by Grandstream Certified technicians at Network Shape.
Unlike traditional providers like Telus or Shaw where you could wait weeks for a response, we prioritize your needs with swift action. Our promise: any required changes will be addressed no later than next business day!
Our state-of-the-art web interface empowers you to take control of your system effortlessly. Whether you want to change extension names, update greetings, or adjust auto-attendants, it’s all at your fingertips. Prefer a hands-off approach? No problem! Our dedicated team is ready to implement those changes for you.
Experience seamless communication and unmatched support with VOIP SLA. Don’t let slow service hold you back—make the switch today and enjoy the efficiency and flexibility that your business deserves!
The vast majority of companies we’ve heard from are deeply unhappy with big vendors like Telus.
On average it takes them several weeks to solve minor tickets, many technicians that show up onsite are beginners, we’ve seen multiple instances where Telus lost phone numbers that belonged to different companies for decades, entire client communication on projects gone from Telus systems and therefore took months to finalize, and so on. Rather endless pain.
We strive to be the opposite on every project!
Are you worried about downtime with our solution?
With us, you can expect the least amount of downtime – statisticaly – when compared to all major telecom carriers including Telus, Rogers, Bell, and we have built in redundancy with equipment in multiple data centers and automatic fallback to backup routes.
We are one of the best companies in Vancouver area for Business VOIP
Phone System Migration Process
- Understand / Evaluate
- Discovery & Proposal
- Network Analysis
- Collaborative Discussion
- Lab Work in Our Office
We preprogram the new system and phones in our lab to the last detail even in scenarios with multiple networks, several office locations or remote workers. A talent voice will record all necessary greetings
- Change Management
- Number Porting
- Installation & Training
